Play Live Bingo.com Privacy Policy

The purpose of this Privacy Statement is to establish a trusting relationship based on respect by promoting the use of fair information practices. This Privacy Statement will discuss the following topics:

1. What personally identifiable information Play Live Bingo collects.

2. What personally identifiable information third parties collect through this web site.

3. How Play Live Bingo uses the information.

4. With whom Play Live Bingo may share user information.

5. What choices are available to users regarding collection, use and distribution of the information.

6. What types of security procedures are in place to protect the loss, misuse or alteration of information under Play Live Bingo's control.

7. How users can correct any inaccuracies in the information. 

Any questions or concerns regarding this statement should be directed to Play Live Bingo at privacy@playlivebingo.com.
 
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Information Collection

Play Live Bingo is the sole owner of the information collected on this web site. Information may be collected from users in several different ways.

Registration
In order to use parts of this web site, a user may be required to complete a registration form. During registration, a user may give contact information (such as name and email address). We use this information to contact the user about goods and services for which the user has expressed an interest. It is optional for the user to provide other information so we can provide a more personalized experience on our site.

Payment/Order
Information may be requested from the user on payment/order forms. A user must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customer’s orders. If we have trouble processing an order, the information is used to contact the user.

Profile
Like most web sites, information may be collected through cookies, log files, clear gifs, and/or third parties to create a profile of our users. A profile is stored information that we keep on individual users that details their viewing preferences. Consequently, collected information is tied to the users personally identifiable information to improve services, information, and the content of the site for the user. This profile is used to tailor a user’s visit to our web site. We do not share your profile with other third parties.

Cookies
A cookie is a piece of data stored on the user’s computer tied to information about the user. For example, by setting a cookie on a web site, users do not have to log in a password more than once thereby saving the user time and making the web experience more enjoyable. Users do not have to accept cookies, and cookies can be erased from your computer at any time by going to "Start" then "Settings" then "Control Panel" then "Internet Options" then click on "Delete Cookies" under the section Temporary Internet Files. 

Some of our business partners may use cookies (for example, advertisers). Websites each have their own unique privacy polices so if users choose to go to a partner's web site, users should check that web site's own privacy policies. This privacy statement covers the use of cookies by Play Live Bingo. 

Log Files
Like most standard web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. 

Clear Gifs (Web Beacons/Web Bugs)
Our sites, or third party advertising companies, may employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users. Clear Gifs can "work with" existing cookies on a computer if they are both from the same web site or advertising company. That means, for example, that if a person visited www.companyxyz.com which uses an advertising company's clear gif, the web site or advertising company would match the clear gif's identifier and the cookie ID number to show the past online behavior for that computer.  

Communications from the Site

Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Users may always opt-out of these communications. 

Service Announcements
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email.

Customer Service
We communicate with users on a regular basis to provide requested goods and services and in regards to issues relating to their account. We reply via email or phone, in accordance with the users wishes.

Sharing

Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process served on our web site.

Aggregate Information (non-personally identifiable)
We may share aggregated demographic information with our partners and advertisers. This is not linked to any personally identifiable information.

We do not share personal information with uninterested third parties. 

Third Party Intermediaries
We may use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services, we may share such information as is necessary for the third party to provide these services. 

Service Providers
We may partner with other third parties to provide specific goods and services. In such circumstances, we may share such information as is necessary for the third party to provide these goods and services.

Opt-out
Those who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email, or email us at newsletter@playlivebingo.com.

Links
This web site contains links to other sites. Please be aware that Play Live Bingo is not responsible for the privacy practices of other sites. We encourage our users to be aware and to read the privacy statements of each web site they visit.

Surveys 
From time-to-time, our site may request information from users via surveys. Participation in these surveys is completely voluntary. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Users’ personally identifiable information is not shared with third parties unless we give prior notice and choice. Though we may use an intermediary to conduct these surveys, they may not use users’ personally identifiable information for any secondary purposes. 

Tell-A-Friend
If a user elects to use our referral service for informing a friend about our site, we ask them for the friend’s name and email address. Play Live Bingo will automatically send the friend a one-time email inviting them to visit the site. This information is stored for the sole purpose of sending this one-time email and tracking the success of our referral program. The friend may contact us at referafriend@playlivebingo.com to request the removal of this information from our database.

Security
This web site takes every precaution to protect our users’ information. When users submit sensitive information via the web site, their information is protected both online and off-line.

When our payment or registration form asks users to enter sensitive information (such as a credit card number, tax ID, or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. 

If users have any questions or suggestions regarding our privacy policy, please contact us at privacy@playlivebingo.com.